Terms and Conditions
Effective Date: 15 August 2024
1. Introduction
Welcome to P&H Freight Limited (“we,” “us,” “our”). By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
2. Services Provided
P&H Freight Limited offers freight and logistics services, including but not limited to General Freight, Container Transport, Sea Freight, Air Freight, 3PL Logistics (Warehousing and Storage), and NZ Wide Transportation. Our services are subject to availability and may be modified or discontinued at our discretion.
3. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information required for the provision of our services.
- Comply with all applicable laws and regulations when using our services.
- Not use our services for any unlawful or prohibited activities.
4. Payment Terms
- Fees: All fees for our services are clearly outlined in our invoices or service agreements. Fees are subject to change and will be communicated to you in advance.
- Payment: Payments must be made in full and on time, as specified in our invoices or service agreements. We accept various payment methods, which will be detailed in your invoice.
- Late Payments: Late payments may result in additional charges or suspension of services until payment is received.
5. Shipping and Delivery
- Delivery Schedule: We strive to meet all agreed-upon delivery schedules. However, delivery times are estimates and may vary due to unforeseen circumstances.
- Risk of Loss: Once the goods are in transit, the risk of loss or damage transfers to the customer. We are not liable for any delays, loss, or damage occurring during transportation, unless caused by our negligence.
- Claims: Any claims for loss or damage must be reported to us within [Insert Time Frame] of delivery. Claims made after this period may not be honored.
6. Limitation of Liability
- Exclusion of Warranties: Our services are provided “as is” and “as available” without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of our services.
- Limitation of Damages: To the extent permitted by law, P&H Freight Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services.
7. Confidentiality
We are committed to protecting your confidential information. Any non-public information you provide to us will be kept confidential and used solely for the purpose of providing our services.
8. Intellectual Property
All content, trademarks, and other intellectual property used in connection with our services are the property of P&H Freight Limited or its licensors. You may not use, reproduce, or distribute any content from our website or services without our prior written consent.
9. Termination
We reserve the right to terminate or suspend your access to our services at any time, with or without notice, for any reason, including breach of these Terms and Conditions.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms will be resolved in the courts of New Zealand.
11. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us